Slotjerry Casino Terms of Use

These terms set out the rules for using Slotjerry’s online casino services and explain the relationship between us and our users. They govern access to our website and account features, and describe obligations on both sides. By registering or playing you accept these terms and any further rules published in your account or on site pages.

Account responsibilities

Account holders must provide accurate personal details and keep them up to date. We may require identity, address or source-of-funds documents to verify your identity before allowing deposits, withdrawals or certain account activity. You are responsible for maintaining the security of your login details and for all activity under your account. If you suspect unauthorised access you must tell us immediately.

Account verification and limits

Verification checks are part of our routine compliance. Until verification is complete we may limit deposits and withhold withdrawals. We reserve the right to set or change deposit, wager and withdrawal limits in line with safer gambling and affordability checks.

Eligibility requirements

Only persons legally permitted to gamble in Great Britain and aged 18 or over may register. We do not permit multiple accounts for the same person or household. If you create duplicate accounts we may suspend or close them and void related transactions. Users must comply with any residency and IP checks performed at registration.

Acceptable platform use

Use of the platform must be lawful and honest. You must not attempt to manipulate games, exploit bonus mechanics, collude with other players or use automated tools to access the service. We may suspend accounts where we suspect fraud, money laundering, bonus abuse or other prohibited behaviour. Self-exclusion and time-out options are available and will be implemented on request.

General bonus and promotion rules

Promotions are offered under specific terms linked to each campaign. Bonuses typically carry wagering requirements, contribution percentages by game type and maximum bet limits while bonus funds are active. Unless detailed in the promotion terms, bonus balances are not withdrawable until wagering conditions are met. We reserve the right to refuse or withdraw offers where we reasonably suspect abuse.

Activation and restrictions

To claim a promotion you may need to meet minimum deposit criteria and follow activation instructions. Where promotional terms conflict with these general terms, the promotion terms take precedence for that offer.

Deposits and withdrawals

Payment methods, minimums and processing times are shown in the cashier. Withdrawals are subject to verification checks and may be processed to the original payment method where practical. We may split or delay large payments pending additional checks to meet anti-money-laundering obligations. Any fees charged by payment providers are your responsibility.

Dispute resolution

If you have a complaint please contact our support team through the account help centre. We will investigate and aim to respond promptly. If we cannot resolve a dispute you may refer the matter to an independent dispute resolution service where applicable. Exercise of any rights here does not affect your statutory rights.

Updates to terms and conditions

We may update these terms from time to time. Changes will be published on site and, where appropriate, notified via your account. Continued use of the service after publication of changes constitutes acceptance of the revised terms. The current version and effective date will be available on this page.