Responsible Gambling at Slotjerry Casino

At Slotjerry we take responsible gambling seriously. We want play to remain safe and controlled, so we provide clear tools and practical guidance to help you manage your account and your time. If you ever feel gambling is becoming a problem, we encourage you to use the controls below and to contact our support team for help.

Our player-protection principles

We believe in early intervention, transparent controls and fair account management. We aim to identify risky behaviour, offer adjustable limits and make it straightforward to pause or close an account. We will always treat customers respectfully and follow a consistent, supportive process when concerns arise.

Activity-control tools

You can manage your play directly from your account. Available tools include deposit limits, loss and wager limits, session reminders, reality checks and short-term time-outs. These controls are designed so you can tailor them to your needs and reduce access quickly if necessary.

How to set controls

Most controls are available in the responsible gambling or account settings. If you prefer, contact our support team via live chat and we will apply limits or a time-out on your behalf. We may also suggest safer gambling steps if we detect signs of risky play.

Deposit and loss limits

You can set daily, weekly or monthly deposit limits to control how much you add to your account. Loss limits and wager limits are also available to cap exposure while playing. Limits can be lowered immediately; raising a limit usually requires a cooling-off period to help prevent impulsive changes.

Time limits and account breaks

Use session reminders and reality checks to keep track of time spent playing. Short-term time-outs are available if you need a break for 24 hours or longer. For a longer pause, you can self-exclude for a set period and block account access while you step away.

Self-exclusion

If you need a longer break, self-exclusion options are available from six months up to several years. During self-exclusion we will close access to your account, stop marketing contact and provide details of support services. You can also register with national schemes such as GAMSTOP for multi-operator blocking.

Signs of problematic behaviour

Warning signs include chasing losses, spending more time or money than planned, hiding activity from others, or borrowing to gamble. If you notice these behaviours in yourself or someone you care about, take action early and use the available tools.

Staying in control - practical tips

Set clear deposit limits, use session reminders, avoid gambling when stressed or under the influence, and separate gambling funds from everyday money. Regularly review your activity and adjust limits as needed.

Professional help and support organisations

If you need specialist support, contact GamCare or BeGambleAware for confidential advice and counselling. For multi-operator blocking in Great Britain, consider registering with GAMSTOP. These organisations can provide practical help and signposting to local services.