Privacy and Data Policy

This Privacy Policy explains how Slotjerry collects, uses and protects personal information when you register an account, play or otherwise interact with our online casino services in the United Kingdom. We take your privacy seriously and aim to be clear about the types of data we hold, why we hold it and how you can manage your information.

Types of data we collect

We collect information necessary to provide our services and to meet legal and compliance requirements. This includes personal data, technical data and transactional data.

Personal data

Personal data covers details you provide when creating an account or contacting us, such as your name, date of birth, residential address, email address, telephone number and identity documents for verification. We also collect responsible gambling and affordability information where required.

Technical data

Technical data includes your IP address, device information, browser type, operating system, location data based on IP, and other technical details created when you use our site or mobile services. This data helps us maintain the service and detect fraud or abuse.

Transactional data

Transactional data relates to deposits, withdrawals, betting and gameplay history, payment method details and loyalty points. We record these items to manage accounts, process payments and meet our regulatory obligations.

How we use your information

We use your data to register and verify accounts, process deposits and withdrawals, run payments, deliver account services, detect and prevent fraud, comply with legal obligations, carry out risk and affordability checks, and send service-related communications. With consent, we may use data for marketing and promotional offers; you can opt out at any time.

Data protection practices

We protect data using technical and organisational measures, including encryption for data in transit and access controls to limit who can view personal information. Access to sensitive records is restricted to authorised staff and third-party providers who process data on our behalf. We review our security measures regularly.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, support login and security, analyse site usage and deliver personalised content. You can manage cookie settings in your browser or through our cookie control tools. Third-party analytics and advertising partners may also place cookies, subject to their own policies.

Information sharing and third parties

We share personal data with service providers who help operate the site, such as payment processors, identity verification services, fraud prevention agencies, game providers, hosting partners and customer support platforms. We may also disclose information to comply with legal or regulatory requests, or to protect the rights, property or safety of users and the public.

User rights

You have the right to request access to your personal data, request corrections, ask for deletion where applicable, and object to or restrict certain processing. You may also request a portable copy of data you have provided in a commonly used format.

Access, correction and deletion

To exercise your rights or update your details, contact us at [email protected]. We will verify your identity before making changes. In some cases we may retain limited information where required by law or to resolve disputes.

Privacy policy updates

We may update this policy to reflect changes in our practices or legal requirements. We will post the revised policy on our site and, where appropriate, notify you of significant changes. Continued use of our services after changes indicates acceptance of the updated policy.